Your data
Delete your account.
You can delete your Servika or Servika Pro account yourself, from inside the app, at any time. No email or phone call is needed.
In the app
Four taps
- 1Open Servika or Servika Pro and sign in.
- 2Go to Profile, then Settings.
- 3Tap Delete account at the bottom and confirm twice.
- 4You are signed out at once and the account is closed.
What happens
Deleted, kept, and why
Deleted: your profile, bookings, messages, notifications, saved artisans, photos you uploaded and, for artisans, your verification documents, guarantor details and work gallery. Your email address becomes free to register again.
Kept for a short time: the account is held in a 30-day recovery state so a mistaken deletion can be reversed by writing to support@servika.com.ng. After 30 days everything above is erased permanently.
Kept longer: financial transaction records (amounts, references, dates) are retained as the law requires for payments, without your profile attached to them.
If you cannot sign in to use the in-app option, email support@servika.com.ng from the address on the account and we will delete it for you within 30 days.